This post was originally published at Not So Humble. Click here to read the post in its original habitat!
One of the things that still appalls me – although not surprises me – is the fact that so often some of the people we trust with our very lives; like first responders and 911 operators, are simply not interested in doing their jobs and have no passion around them. Don’t get me wrong, I’m not saying this about everyone, and I’m not saying it’s even a majority, but I am saying that these kinds of cases happen entirely too often for them to not be systematic problems, and I am saying that these kinds of cases can only come up so frequently before they really can be considered “common” and “the norm.”
As much as authorities when confronted with the behavior of their staff will try to downplay them and claim that the responsible parties have been dealt with and that these are “isolated incidents,” they truly are not by any means, and they’re truly troubling. These particular cases are specifically distressing because they deal with something that really is a life or death issue where police are desperately needed and their response can mean the difference between life or death: domestic violence.
I even hate the term, because it sounds almost so pedestrian these days, but domestic violence, spousal abuse, partner abuse, all of these situations deserve the same if not more urgency on behalf of first responders than a burglary call while the offender is still in the home, or a kidnapping or robbery in progress. How the 911 operator responds and how quickly they respond can be the difference between someone living or dying that day.
Here’s what’s so horrific, thanks to Tiger Beatdown:
Marie Celeste Arraras is a lady. She is a lady that some of you–including, shamefully, your humble correspondent who really needs to expand her horizons once again–may not have heard about. But if you watch Telemundo, you probably have seen her on “Al Rojo Vivo,” her daily news broadcast, or her work as a contributor for the “Today” show. She’s pretty, talented, and good at her job — she’s been called the “Katie Couric of Spanish television.”
She’s also a lady. I believe I mentioned that. Because it turns out to be pretty important.
On May 28, Arraras called Miami 911, telling the dispatcher to send the cops right away because her boyfriend had hit her and was trying to choke her. The police did eventually come to the house, arrested her boyfriend, and observed that she had a swollen lips and marks on her arms.
All this you can read in this story from the Sunday New York Daily News, like I did. What I find interesting is that in the online version, they left out the transcript of the call. Which makes for some…what’s that word we use? Interesting? Infuriating? Depressingly typical?
Yeah, that one.
Here, in living Minou Transcription, is the 911 call:
Operator: Miami Dade, where is your emergency?
Arraras: Please send the police to [redacted] right now. Somebody is about to kill me. Please.
Operator: What are they doing?
Arraras: Choking me. Please hurry.
Operator: They are choking you?
Arraras: Please.
Operator: Ma’am, you are on the phone; they are not choking you. What did they do?
Arraras: They just hit me and tried to choke me. Please.
Operator: Who did that to you?
Arraras: Somebody that lives with me.
Operator: Okay then, who is that somebody? Let’s not be silly. Ma’am, answer my question.
Arraras: I have three kids here.
Operator: And who is this someone that tried to kill you?
Arraras: It’s somebody that I’m dating, that lives here…please, could you send somebody right away?
Operator: Okay, ma’am. Hello. Instead of just saying hurry up, why don’t you answer the question?
Arraras: Listen to me, I have to go because he’s trying to get back in. Could you please…
Operator: So the person is outside?
Arraras: Outside, but not for long.
Operator: So, he lives there with you?
Arraras: Are you sending somebody right now?
Operator: I said, yes, if you would have listened instead of just talking. Okay.
I’ll say two things right away, because I have to, because if you’re going to be outraged, on the Internet, while female, you have to say things to cover your ass before the nitpickers and MRAs and rape apologists descend upon you. First, I don’t know if that’s the full transcript. I tried to dig it up via diligent net browsing, but the best I could find was the print edition of the News. There are a few ellipses in the transcription which could be gaps in the transcript, or capturing pauses in Arraras’ speech. Second, I haven’t heard an audio of the conversation, so I can’t speak to the tone of either Arraras or the operator.
Within those narrow dimensions, I’m still pretty appalled.
We are told, all of us, lady and dude and every other fantastic gender under the sun, that you call 911 when there’s an emergency. We are especially told that if we are people of the lady persuasion–not only because we are assumed to be incapable of dealing with anything messy and violent (except, you know, housework and rape), but because if, Cthulu forbid it, something happens to us, and we didn’t call, well then it’s clearly all our fault.
I tend to have a pretty good nose for tone, and even if the things that the operator is saying are in the most innocent and benign tone, they would be unacceptable. And frankly, something tells me that they’re not being said in the most innocent and benign tone. A 911 operator taking the approach of a disturbed call center staffer (trust me, I know how that is) who’s annoyed enough to be bothered to answer the phone, much less do actual work is by definition unacceptable, and I sincerely hope that this person isn’t just out of a job, but finds it incredibly difficult to work in their field in the future.
This is part of the problem frankly – as with any profession or job, when someone leaves one job after having done it for a long time, even if they did it poorly and they were dismissed, they frequently go to another place that doesn’t bother to check up on them and they wind up doing the same job again – often just as poorly and often just as dangerously. It makes me wish there background checks and permanent records for people who want to be 911 operators, but they’re already in short enough supply that anyone can get the role…as we can see here.
Now we can be horrified as much as we want because this particular woman has some celebrity status, but this makes me terrified for every woman who doesn’t and doesn’t have the means to have her story told in this way. And like I said above, I can only read stories like this so many times before it starts to look awfully common.
C.L. Minou, author of the post, goes on to explain that there are some groups that simply don’t call 911 in case of emergency, and she’s absolutely right. Queer folk, most minorities and especially Latinos (for fear of our “papers please” culture) have come to understand that the police and authorities are very frequently not their friends and have no interest in coming to their rescue in times of crisis. This is a mindset I can certainly corroborate in my own experiences.
My own calls to 911 over the years for various reasons go largely like this, with the operator more interested in getting off of the phone (partially likely because their lines are ringing off the hook, understandable) than there’s any interest in actually helping, lending an empathetic voice, and making sure I’m aware help is on the way. My experiences with police later in life (although earlier in life was different) go to prove the same point – officers less interested in hearing the full story and actually helping a victim and more interested in listening long enough to convince you to let them get back in the cruiser and drive away.
It’s a shame, because I know there are 911 operators and police officers out there doing amazing work and really making an impact and a difference in the lives of the people they touch. I honestly wish I could take whatever secret sauce that makes them successful and spread it around their colleagues so they don’t feel alone and don’t get jaded – even often times in the face of a community that already hates them and sees them on the other side of the line from them.
Regardless, for example, there’s no excuse for this, taken from the same piece:
Now look. I get that this is a horrible job, that most 911 dispatchers’ workday probably consists of prank calls, folks calling without a real emergency, and depressingly repetitive crimes all sandwiched around a few cases of pure brutal horror. So I’m not saying that 911 is sexist or that you shouldn’t call 911 if you’re in trouble. You should. But at the same time, I’m hardly doing much more than raising the MacKinnon Memorial Prize for Repetitive Observation by pointing out that all too often people in authority don’t take domestic violence seriously.
Like, for example, this story:
As we first revealed, when Sheila Jones needed help, help never came.
That despite repeated calls to Metro Nashville’s 911 over a three-hour stretch about an ex-boyfriend who’d assaulted her and was threatening to come back.
Sheila to 911:”They ain’t sent nobody. I just don’t understand. Is it ’cause I’m black? Is it ’cause of the neighborhood. What is it?”
And our investigation discovered, this is how one of the last calls ended:
Sheila: “I’m scared to even leave out my f***ing house.”
911: “OK, ma’am, I updated the call. We’ll get somebody there as soon as possible.”
Sheila: [Hangs up.]
911: “I really just don’t give a s**t what happens to you.”You know what that voice is? That’s the voice of every MRA [ed. note: MRA = Men's Rights Activist] troll who gets smug with you online about “if it was such a big deal, why didn’t you call the police?” That’s the voice of anyone who makes the victim in a battering case the one to hang her head in embarrassment. That’s the voice of everything that keeps a woman for asking for help, that’s the smug assurance that it just doesn’t matter.
That, ladies and assorted dudes of good cheer, is the voice of patriarchy as sure as if it was broadcasting on Radio Free Patriarchy.
This terrifies me, because frankly, the authorities should be the bastions of trust and protection that we’re taught they are since childhood. When I call 911, I should know the person on the other end, while I certainly know I’m not their only call, should make me feel like I’m the only one in the world – because that’s likely how I feel right now. Every other public or customer-facing job in the world would never settle for less; there’s no reason to expect some of our most crucial public services to be any different at all. It’s a systematic problem and it demands a systematic solution.
[ Let’s Not Be Silly: The Marie Arraras 911 Call, and What It Means ]
Source: Tiger Beatdown
phoenix is the author of Not So Humble and an unabashed progresssive who isn’t afraid of any or all of the labels thrown at him. Head over to Not So Humble to read more!
This post was originally published at Not So Humble. Click here to read the post in its original habitat!
I really couldn’t agree more with this post. I actually heard someone on the radio expecting sympathy from a Republican candidate for office, claiming that somehow the oil spill in the gulf is the fault of the EPA and President Obama – clearly a Tea Partier with more opinions than facts – who got shut down by their so-called friend.
Even Republicans who aren’t necessarily on the far right will tell you that making BP pay for the spill in the gulf is exactly what America should be doing – because the alternative, making the taxpayer pay for the damage, is unacceptable on any front. However, even with Republicans like Joe Barton groveling to BP and unintentionally exposing the Republican pro-business and anti-American platform, none of them want to be on the record stating that they’d rather oil spill into the gulf for decades, putting Americans out of work, food supplies and health at risk, and let the oil industry off with a slap on the wrist and force the American taxpayer to foot the bill (or more likely just go into debt via deficit spending.)
What President Obama is doing here – by forcing BP to get in there and clean up their own mess, even if it’s messy and takes a long time and costs BP a lot of money – is the right thing to do. We can debate whether everyone jumped on the problem fast enough (and I think that’s a good debate to have, not necessarily in a finger-pointing way, but definitely in a “do we really want this risk in our energy profile, what can we do to make sure it doesn’t happen again” kind of way) till we’re blue in the face, but it doesn’t stop the oil from gushing and it won’t pay back the people whose lives and livelihoods have been lost because of the spill.
And the fact that President Obama is doing what’s right for the situation is what terrifies Republicans so much – he’s managing this crisis the best way any American President possibly could – and while that doesn’t mean that he or anyone else can just slip underwater and plug up the leak, he is taking BP to task for their mistakes, dedicating resources to the cleanup effort (no matter how much Bobby Jindall whines) and he’s riding BP every day until they get this taken care of and start paying claims to the people who need the money.
Last week, the nation witnessed an act of good governance when the Obama administration put the full-court press on oil giant BP to set aside $20 billion in assets to compensate the thousands of Americans whose livelihoods — and in some cases, lives — are being devastated by the Deepwater Horizon catastrophe. It was an example of exactly what government is supposed to do; whatever it can, within the limits of the law, to protect its citizens’ interests.
Team Obama was shrewd to get a fund set up now, with the nation’s outrage focused on the calamity, rather than allow the company’s army of lawyers to drag a settlement through the courts for years. The agreement, entered into voluntarily by BP, ensures that the firm can’t escape legal judgments by paying out all of its current profits as shareholder dividends and then claiming insolvency.
The fund is about the equivalent of a year of BP’s profits — the Associated Press called the sum “a drop in a very large bucket” for the company, and reported that BP could raise the cash “without batting an eye.” It will be administered by an independent third party — the same administrator who handled billions of dollars worth of claims stemming from the attacks of 9/11. And President Obama secured it using little more than his bully pulpit and the pressure it allowed him to put on BP execs.
But here’s the clincher that I think is an essential piece:
The fact that applying pressure to a corporation whose risky cost-cutting resulted in what may prove to be the worst man-made disaster in history is seen as an act of government overreach says a lot about how deep down the rabbit hole of corporate propaganda we’ve gone since the Reagan/Thatcher “revolution.” Whereas at one time analysts warned of governments nationalizing firms or distorting the market with rigid price controls, we’ve now come to a point where a strongly worded letter or a few harsh words are enough to elicit mainstream hand-wringing on behalf of delicate multinational corporations like BP.
Exactly. Joshua Holland takes more than just the Republicans to task over this, he also rides the media that’s in their pockets for coming to the defense of the company and opposing any strong language or talk by the Obama Administration. While it’s likely that those elements of the media are simply in the pockets of the oil industry, it’s also likely that their fear that the President is doing the right thing and looking good in the process that makes them whine so much.
Frankly, if any President had done anything differently, there would be the same questions about the beginning, but if President Obama had laid off of BP and allowed them to voluntarily pay claims that they felt were appropriate (like the insurance industry post-Katrina; thanks to George W. Bush) there would be outcry about the people of the Gulf region being not just out of work but with no way to recover their lost income and livelihoods, which would quickly dovetail into the Republican’s head-in-the-sand complaints about job growth (as in, they admit it’s a problem, but have no ideas to do anything about it and nothing to say aside from “The President should do more about jobs.”)
Holland then goes into why putting the squeeze on BP was the right thing to do, especially by looking back at the way Exxon managed to slither its way out of paying the appropriate damages for the spill they caused with the Exxon Valdez. It’s a good historical story for an America with very short memories. He concludes:
As it stands, getting BP to set aside a year’s profits to pay for some of the damage the firm has done in the Gulf of Mexico, using nothing more expansive than the power of persuasion, is simply good governance in action. People died, many others’ livelihoods have been ruined, and a foreign corporation that has no legal obligation to pay more than $75 million in damages will do so nonetheless.
Only someone deeply steeped in an almost religious reverence for some mythically pure “free market” could see it any other way.
[ Obama Making BP Pay Is Good Government, and That's Why Republicans and The Corporate Media Are Freaking Out ]
Source: AlterNet
phoenix is the author of Not So Humble and an unabashed progresssive who isn’t afraid of any or all of the labels thrown at him. Head over to Not So Humble to read more!
This post was originally published at Not So Humble. Click here to read the post in its original habitat!
There’s been more than enough media coverage of Joe Barton begging BP CEO Tony Hayward for the escrow fund that the White House asked BP to set up in order to pay claims and damages for the oil spill in the gulf to the families and businesses that have and will be affected by the magnitude of the catasrophe.
Normally I wouldn’t pile on, but it’s worth pointing out a couple of things:
First, even his own colleagues have told him to step down or resign (from ThinkProgress):
arlier this morning, Rep. Joe Barton (R-TX) called the $20 billion escrow fund BP agreed to set up yesterday to pay for oil spill damages a “slush fund” resulting from a “shakedown” by the White House. Though many conservatives agree with Barton, House Minority Leader John Boehner (R-OH) refused to endorse Barton’s position. Now, Rep. Jeff Miller (R-FL) has called for Barton to step down as the ranking member of the Energy and Commerce Committee because of his comments.
Even other Republicans are steering clear of this one, and they’re not stupid – they’re doing so for a reason.
This brings me to the second point: this isn’t a gaffe or just the blind, out of touch commentary of one politician – this is a peek behind the veil at the GOP’s internal policies and principles. They claim to be against government intervention in the markets, but only when it doesn’t benefit their friends. More importantly though, in this case, the GOP has the apologize and fight for their friends – the people with the money who put them in office.
The oil industry likely elected Barton, and he has no desire to be on record as one of the congressmen that dared to hold BP accountable for the massive oil spill still gushing into the Gulf of Mexico, or accountable for the lives and livelihoods of the 11 people who died on the Deepwater Horizon, or the thousands of people in the Gulf States whose lives will be forever changed because of this.
So in this case, “accountability” is “government intrusion into the markets.” Follow? Put bluntly, the GOP simply doesn’t want to hold BP accountable because the oil industry is their friend – the same reason they have no desire to hold the energy (and specifically the oil) industry accountable for climate change, or press forward on rules that would decrease our dependency on fossil fuels entirely, even if the same old energy companies were the ones to lead the way into a sustainable energy future.
What perplexes me the most is that Barton is speaking as though he’s not a representative of the people – he’s behaving like he’s a representative of the oil industry on the inside, apologizing for the behavior of the people he’s supposed to be defending. The industry/regulator relationship is designed to be professionally and collegiately adversarial for a reason – because it’s clear that left unchecked, industry will roll over people, safety, society, and the world we live in so they can report profits to their shareholders, without regard for the people.
Congress and the regulatory system is supposed to be the people’s seat at the table – but when people like Barton (and by proxy, his friends in the Republican Party) sit in that seat, they’re perfectly content to count the pile of money in front of them and keep their mouths shut – even after something goes wrong and they need to be held accountable.
phoenix is the author of Not So Humble and an unabashed progresssive who isn’t afraid of any or all of the labels thrown at him. Head over to Not So Humble to read more!
I actually rather love documentaries and stories like this that actually show you the effects of the kinds of low-tax, “small government” environments that conservatives keep saying they want to see across the nation.
This is the end-result of those kinds of communities – the communities that refuse to prod their members into contributing to the commonwealth of their neighbors, and refuse to ensure that the public good is upheld against those who would rather simply make money and walk away with it on the backs of the community itself.
Over at TruthOut:
The city of Colorado Springs has long persisted as an ultra-conservative, anti-tax bastion. When voters rejected the latest proposal to raise taxes to maintain city services, the bottom fell out of the city budget. Now, hundreds of thousands of citizens are struggling to live without basic services. In this exclusive documentary, we delve into the effects of anti-tax policies on the lives of ordinary people.
It’s absolutely stunning, but this is what happens when you let the “wahhhh my taxes” mindset prevail, when you allow the dominant perspective of what happens with tax dollars to turn into “pork” and “wasteful government spending,” which I wouldn’t dare assert doesn’t happen, but I also wouldn’t allow anyone to forget that it also pays for police and fire services, ambulances and streetlights, roads and schools, hospitals and bridges, and so on forever and ever.
I’m empathetic to the situation in Colorado Springs, especially with its Air Force-heavy, Armed Services friendly neighborhoods, and the fact that it’s home to the Air Force Academy – but at the same time I’m realistic enough to know that this is where the other side of the economic balance goes – the side that the hardcore fiscal conservatives would rather see happen.
I’m no fan of an irresponsible government, one that throws tax dollars away like candy and then prints some more to cover itself (and yes, you all know what I’m alluding to) but I’m equally not a fan of an irresponsible community and its government that would rather allow its buildings and streets and basic infrastructure to crumble before mandating the people who live in the community to contribute to its welfare instead of their own luxury.
[ Hard Times in Colorado Springs ]
Source: TruthOut
phoenix is the author of Not So Humble and an unabashed progresssive who isn’t afraid of any or all of the labels thrown at him. Head over to Not So Humble to read more!
This post was originally published at Not So Humble. Click here to read the post in its original habitat!
Ever the strident right-wing apologist and bootlicker of corporate and energy interests, Virginia Attorney General Ken Cuccinelli hauled off and sued a scientist for doing his job – just because he doesn’t like what his job is. Lacking evidence of any kind, Ciccinelli is ready to bring a nearly entirely fabricated story to trial in order to squash real scientific debate and study into global climate change as a knee-jerk reaction to some perceived fraud on his part, in the most flimsy, clearly “I’m doing this to quiet you” kind of way. Here’s the full scoop:
Virginia’s recently elected attorney general, Ken Cuccinelli, has his hand in just about every divisive issue of the day. He is leading his own charge against the constitutionality of the health care bill, he is suing the Environmental Protection Agency to block it from regulating greenhouse gas emissions, and he is tussling with state universities over whether they can bar discrimination based on sexual orientation.
But the local fight with potentially the broadest reach is the one Cuccinelli has picked against a single scholar — Penn State climatologist Michael Mann.
Mann is the author of what’s known in climate research circles as the “hockey stick graph” that charted rapidly rising temperatures in the 20th century. He came to wider attention last November as one of the researchers at the heart of the “climategate” e-mail controversy.
Critics accused Mann and other scientists of manipulating data to portray a climate threat that doesn’t really exist. Their research, though, has since been cleared by Penn State, as well as the University of East Anglia, from which the disputed e-mails were originally stolen.
Cuccinelli, still a skeptic, is now investigating Mann’s 1999-2005 stint at the University of Virginia using an unlikely tool — the Fraud Against Taxpayers Act. He wants to know if Mann defrauded taxpayers in search of grant money for his research, and last month he served the university with an extensive “Civil Investigative Demand” for documents.
That’s about right. And it doesn’t take too much effort to dig into Cuccinelli’s own background – and that of his boss, newly elected Virginia Governor Bob McDonnell – and find that they’re some of the farthest right of the right-wingers in office these days, so much so that McDonnell had to cover up his past as a far far right conservative, complete with outlandishly racist and sexist views, just to get elected, and Cuccinelli essentially ran unopposed so no one asked what his beliefs were until it was far too late. Both of these men were fully supportive of the whole “Confederate History Month” idea, just to give you an idea where they’re coming from.
So what does this most frivolous of frivolous suits (the kind that doesn’t just suck up taxpayer money in the defending of the frivolous case but also in the pursuit of it, since it’s the government of Virginia that’s taking up this flag) wind up doing? Nothing, in the best case, but even in the slightly worst it’s a chilling effect on other scientists who are working with their data and want to make their findings public.
Science is an ever-evolving and growing practice, changing as new data is made available. If scientists have to fear political persecution if their data changes in the future, they’ll never release studies or speak to the public again – which keeps them quiet and the public controllable by corporate interests like the ones that back men like Cuccinnelli – which is why he wants them quiet.
Frankly, I would think that he people of Virginia would – in their centrist way that’s seen fit to elect Democrats and Republicans to state offices – stand against an Attorney General that’s wasting their tax dollars to fight personal political battles that stand only to earn him favor with his preferred special interests, in spite of the good of the people of the Commonwealth. But that’s just one progressive’s opinion.
[ Virginia AG and Tea Party Favorite Sues Scientist for Studying Climate Change ]
Source: AlterNet
phoenix is the author of Not So Humble and an unabashed progresssive who isn’t afraid of any or all of the labels thrown at him. Head over to Not So Humble to read more!


